Does Triangle Crawl Space Solutions offer a warranty?

Yes! Our work is covered by a 5 year limited workmanship warranty.

Improvements made to your crawlspace should last for years to come. Any defects in our workmanship will be covered for a period of five years after the install date. This warranty may be transferred to a new owner if you decide to move or sell your home.

What about services you don't offer?

As a company we recognize that we sometimes can not offer all the services customers may need, these are a few trusted local companies that we may refer you to or suggest for alternative solutions or information. Let them know we sent you!

Dynamic Electric - Hillsborough, NC - top notch electricians - we subcontract most of our outlet installations/ electrical needs with them.

Bud Matthews Service - Hillsborough, NC - HVAC, AC, Plumbing concerns - we subcontract most combustion intake needs with them, they are also great for addressing any plumbing repairs.

NC Drainage - Graham, NC - Exterior Drainage, French drains, hardscaping - we are happy to handle small exterior drainage concerns, for major exterior drainage needs or larger hardscaping projects, these folks are great.

Foundation Xperts, LLC - Durham, NC - Shifting foundations, large cracks, structural needs

Giles Flythe Engineers - Raleigh, NC - Structural assessments and reports

Triangle Pest Control - Raleigh, NC - Termites, ants, mice and other pest/insect control needs

What are your Covid-19 precautions?

Updated: Sept 2022

Triangle Crawl Space Solutions remains committed to preventing the spread of the Coronavirus for both our staff and our customers. For the most part our crews are working outside or within your crawl space so we have limited or outdoor exposure only. We continue to monitor our staff for any potential symptoms or exposure to the virus and ask customers to do the same. If you have any concerns like recent symptoms or just a family member who is at higher risk, please let our office know and we can discuss the best options for additional precautions. If you would like a team member to wear a mask while speaking with you, just let us know.

INITIAL POLICY (March 2020)

Triangle Crawl Space Solutions is concerned about the spread of the Corvid-19 virus and closely monitoring the situation and following recommendations from the CDC and state officials. Fortunately, crawl spaces are already pretty isolated spaces so we have elected to remain open for business for the time being with a few important changes. We have put restrictions in place to help our team as well as our customers stay safe during this uncertain time. We are practicing strict social-distancing for both our field staff as well as our support team members and washing our hands before and after every visit. 

Our office staff is working from home, if we do not immediately pick up the phone, please leave us a message or send us an email at info@trianglecrawlspacesolutions.com, we will get back to you promptly. All of our staff meetings are being held by phone so we do not have to gather in the office each morning.

Our installation crews will remain working in crawl spaces and have been instructed to not initiate any contact with our customers and to keep a minimum of 6 feet of distance at all times. We will call or wave to let you know we have arrived but will not come to your door to say hello. Invoices and completion photos for each job will be emailed, payments can be made online and any questions will be asked via phone rather than in person. 

Our assessment team will email their findings and follow up with a phone call to explain what/ if any recommendations we have for your crawl space. Please be sure when requesting an assessment that we can access your crawl space on our own and have your permission to do so.

We are asking for your help as well, if you or any member of your household has been sick or had potential exposure to the Covid-19 virus we ask that you call so we can reschedule your appointment. This is certainly a time to be safe rather than sorry and the health and safety of our team is our biggest priority.

If you have any questions, please feel free to contact us.

(March 2020)

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What is your service area?

Triangle Crawl Space Solutions is proud to serve most of the Triangle area. We offer a free assessment within 40 miles of our office and can provide services up to 50 miles from our Hillsborough office. Requests that are 40-50 miles away may require an assessment fee or additional charges for travel time or incur additional sub-contractor fees but we are happy to look at these on a case by case basis. Just give us a call and we can see how the schedule looks for you.

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Another company has offered to put a vapor barrier in for less money, why should I use Triangle Crawl Space Solutions?

Your pest inspector or HVAC provider may offer to install a vapor barrier, just be cautious of what you are getting. These companies do not specialize in crawl spaces and may not correctly identify moisture issues or potential damage. Depending on your specific needs a vapor barrier may only be a first step in solving your moisture problems.

Triangle Crawl Space Solutions focuses solely on solving moisture issues and correctly protecting your home. Other companies offer these services purely as an add-on.

Additionally Triangle Crawl Space Solutions is fully insured and dedicated to paying our employees a Living Wage. Crawl spaces are what we do and we take pride in doing a through assessment for all of our customers and answering any questions or concerns.

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