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Yes! Our work is covered by a 5 year limited workmanship warranty.
Improvements made to your crawlspace should last for years to come. Any defects in our workmanship will be covered for a period of five years after the install date. This warranty may be transferred to a new owner if you decide to move or sell your home.
As a company we recognize that we sometimes can not offer all the services customers may need, these are a few trusted local companies that we may refer you to or suggest for alternative solutions or information. Let them know we sent you!
Dynamic Electric - Hillsborough, NC - top notch electricians - we subcontract most of our outlet installations/ electrical needs with them.
Bud Matthews Service - Hillsborough, NC - HVAC, AC, Plumbing concerns - we subcontract most combustion intake needs with them, they are also great for addressing any plumbing repairs.
NC Drainage - Graham, NC - Exterior Drainage, French drains, hardscaping - we are happy to handle small exterior drainage concerns, for major exterior drainage needs or larger hardscaping projects, these folks are great.
Foundation Xperts, LLC - Durham, NC - Shifting foundations, large cracks, structural needs
Giles Flythe Engineers - Raleigh, NC - Structural assessments and reports
Triangle Pest Control - Raleigh, NC - Termites, ants, mice and other pest/insect control needs
We often provide a hygrometer free of charge to allow customers to monitor the humidity levels in their crawl space. The Thermapro 60 comes with a remote sensor located in your crawl space as well as an indoor display.
The most common reason that your hygrometer is showing blank lines is that the batteries need to be replaced in either the remote unit in the crawl space or the display unit or both! Triangle Crawl Space Solutions is happy to do this during our annual maintenance visit but many homeowners elect to replace the batteries themselves.
We normally mark the location of the remote sensor with a brightly colored piece of survey tape to make it easy to find but it should be located either on a floor joist or a pier in the crawl space. Changing the batteries is simple and most of the time the unit will reconnect to the display automatically but if you need further assistance, check out this video from ThermaPro or give us a call!
Updated: Sept 2022
Triangle Crawl Space Solutions remains committed to preventing the spread of the Coronavirus for both our staff and our customers. For the most part our crews are working outside or within your crawl space so we have limited or outdoor exposure only. We continue to monitor our staff for any potential symptoms or exposure to the virus and ask customers to do the same. If you have any concerns like recent symptoms or just a family member who is at higher risk, please let our office know and we can discuss the best options for additional precautions. If you would like a team member to wear a mask while speaking with you, just let us know.
INITIAL POLICY (March 2020)
Triangle Crawl Space Solutions is concerned about the spread of the Corvid-19 virus and closely monitoring the situation and following recommendations from the CDC and state officials. Fortunately, crawl spaces are already pretty isolated spaces so we have elected to remain open for business for the time being with a few important changes. We have put restrictions in place to help our team as well as our customers stay safe during this uncertain time. We are practicing strict social-distancing for both our field staff as well as our support team members and washing our hands before and after every visit.
Our office staff is working from home, if we do not immediately pick up the phone, please leave us a message or send us an email at info@trianglecrawlspacesolutions.com, we will get back to you promptly. All of our staff meetings are being held by phone so we do not have to gather in the office each morning.
Our installation crews will remain working in crawl spaces and have been instructed to not initiate any contact with our customers and to keep a minimum of 6 feet of distance at all times. We will call or wave to let you know we have arrived but will not come to your door to say hello. Invoices and completion photos for each job will be emailed, payments can be made online and any questions will be asked via phone rather than in person.
Our assessment team will email their findings and follow up with a phone call to explain what/ if any recommendations we have for your crawl space. Please be sure when requesting an assessment that we can access your crawl space on our own and have your permission to do so.
We are asking for your help as well, if you or any member of your household has been sick or had potential exposure to the Covid-19 virus we ask that you call so we can reschedule your appointment. This is certainly a time to be safe rather than sorry and the health and safety of our team is our biggest priority.
If you have any questions, please feel free to contact us.
(March 2020)
Triangle Crawl Space Solutions is proud to serve most of the Triangle area. We offer a free assessment within 40 miles of our office and can provide services up to 50 miles from our Hillsborough office. Requests that are 40-50 miles away may require an assessment fee or additional charges for travel time or incur additional sub-contractor fees but we are happy to look at these on a case by case basis. Just give us a call and we can see how the schedule looks for you.
The source of odors in your home is very hard to identify, musty smells inside the home may be caused by moisture in the crawl space or may be unrelated. Many people notice these odors when their home has been closed up for an extended period like returning from vacation or after periods of heavy rainfall. Sometimes these odors are simply a seasonal or passing issue and may simply go away. Sometimes they may be related to a crawl space issue and can be solved by controlling moisture and other factors in the crawl space.
For most homes we do not initially recommend an exhaust fan, it is added expense that may be unnecessary. In a very small percentage of homes we find that an exhaust fan is required after installation due to pervasive odors reaching into the home but these cases are very rare and we address them when they occur rather than starting with an item that may not be necessary.
Odors are one of the hardest things to predict or identify causes for. In a small percentage (less than 5%) of homes, we encounter a very strong smell (often described as cat urine) after installation of a vapor barrier. It is impossible to predict which homes this may affect but the smell is caused by microbes and that live in the soil. When the crawlspace is sealed these microbes die and begin to decay under the vapor barrier and in some homes this odor can enter the crawl space. In some cases this odor may be temporary but in others it can be more persistent. The solution is to install a exhaust fan under the vapor barrier to create a negative pressure and pull these odors outside of the home.
Your dehumidifier requires a dedicated GFCI protected outlet for proper installation. Many homes have a GFCI outlet already installed in the crawl space and we may be able to use the existing outlet.
If there is no outlet we can have one installed (or have an existing outlet converted to GFCI) by a licensed electrical contractor as part of our quote.
Our preferred partner for this work is Dynamic Electric, located here in Hillsborough. If you prefer to do this work yourself or hire another electrician to do it we are happy to work with your schedule.
Anytime we use an existing outlet there is a chance that there is not enough available current for the requirements of your dehumidifier. In these cases, your dehumidifier may cause the GFCI to "trip" and you may need to have a dedicated outlet installed after our installation.
Our best practices are that the old vapor barrier is left in place and the new one is placed over it. The old barrier even if it does not cover the entire crawl space serves to provide some additional moisture blocking and also help protect your new vapor barrier from any rocks or debris on your crawl space floor. Additionally an old barrier helps keep the new one from getting dirty during installation.
If you prefer we can remove the old vapor barrier for an additional cost.
Triangle Crawl Space Solutions is happy to provide a free assessment for homeowners and make recommendations about solving any moisture issues.
We prefer to work with home sellers in most cases, if we are providing an assessment for the potential buyers we need to be sure that we have the current homeowners permission to access the home and do our assessment. Estimates we provide may be shared with either party at your discretion.
If a more formal written report is requested for purely real estate transaction purposes we can provide one for a small fee. Please let us know if this is the case.
Your pest inspector or HVAC provider may offer to install a vapor barrier, just be cautious of what you are getting. These companies do not specialize in crawl spaces and may not correctly identify moisture issues or potential damage. Depending on your specific needs a vapor barrier may only be a first step in solving your moisture problems.
Triangle Crawl Space Solutions focuses solely on solving moisture issues and correctly protecting your home. Other companies offer these services purely as an add-on.
Additionally Triangle Crawl Space Solutions is fully insured and dedicated to paying our employees a Living Wage. Crawl spaces are what we do and we take pride in doing a through assessment for all of our customers and answering any questions or concerns.
Common molds are present in almost every crawl space. Minor spots of mold on floor joists may not be an issue but it is important to fully inspect your crawl space for hidden areas of more extensive mold (Which can develop into dry-rot), standing water, hidden plumbing leaks or other problems under your home.
A full inspection of your crawl space is the best way to determine if your have any moisture problems. Many issues may not be visible from a quick peek inside your crawl space door.
This depends on whether the insulation has become wet or moldy. If the insulation is dry it can often be rehung or a damaged portion can be replaced. If your insulation is wet, moldy or a low R-value, it should be replaced. Current NC code specifies R19 insulation. If your home is older it may have R11 between floor joists and we recommend upgrading to R19 for maximum efficiency.
Go to Insulation Page
We encourage homeowners to give us a call for a free assessment BEFORE they schedule any home inspections, etc.
It is better to know and identify any moisture issues before they become a red flag to potential buyers. Standing water or excessive mold in your crawl space send up an immediate red flag and fallen or hanging insulation is often listed on a home inspection report.
Triangle Crawl Space Solutions can assess your crawl space and make recommendations to have your crawl space in tip-top condition before these issues become a problem for potential buyers. Many homeowners will elect to do some basic repairs or clean up prior to listing their homes on the market.
Every crawl space and home is different. The best place to start is a free assessment to determine what your crawl space needs.
or visit us online:
info@trianglecrawlspacesolutions.com
Proudly Serving: Hillsborough, NC, Durham, NC, Chapel Hill, NC, Carrboro, NC, Raleigh, NC, Pittsboro, NC, Wake Forest, NC, Cary, NC and surrounding areas.
@2017 Triangle Crawl Space Solutions
